Returns & Exchanges

At LEATHERICIAN, we want you to love your purchase. If you're not completely satisfied, we’re here to help.

Policy Overview

You have 7 days from the date of delivery to return or exchange eligible items.

To be eligible for a return or exchange, your item must be:

• Unused and in the same condition that you received it.
• In the original packaging with all tags attached.
• Accompanied by the receipt or proof of purchase.

Non-Returnable Items:

• Gift cards
• Custom or personalized items

How to Return or Exchange an Item

Follow these steps to process your return or exchange smoothly:

1. Initiate the Return: Via our returns form given above
or

Email us at care@leatherician.com with your order number.

2. Print Your Label:

Once your request is approved, we will email you a return shipping label.

3.Pack Your Item(s):

Securely pack the item(s) in the original packaging. Include the RMA slip inside the box. Attach the shipping label to the outside of the package, ensuring any old shipping labels are covered.

4.Ship It Back:

A person will come and pick up the package on your doorstep

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 business days.

• Shipping Costs: Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Late or Missing Refunds

If you haven’t received a refund after 7 days, first check your bank account again. Then contact your credit card company and your bank, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at care@leatherician.com

Damaged or Defective Items

We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, send us an email at care@leatherician.com with a photo of the defect within 24 hours of receiving your package.

Need Help?

Contact our customer support team:

• Email: care@leatherician.com
• Phone: +91 8171146034
• Hours: 10:00 am to 6:00 pm